Privacy Policy
Last updated: October 31, 2026
This policy explains how Auto Brokers LLC (“AutoBrokers”, “we”) handles personal information on www.autobrokers.app and in the AutoBrokers app (autobrokers.app, including the quote pages customers open).
Two roles
For website visitors and people who request a demo, AutoBrokers decides how their information is used.
Inside the app, each brokerage controls its customers’ information. AutoBrokers processes it for the brokerage, on its instructions, and the brokerage’s own privacy notice applies to its customers. If you’re a customer with a question, contact your broker; we help the broker respond.
On the website
- Get a demo collects your name, brokerage, work email, phone (optional) and number of advisors. A request can also include how you found us: the campaign tags in the link you followed, the site that referred you and the first page you saw. Your browser keeps these for up to 30 days, only to attach them to a request.
- Demos are booked on a Google Calendar booking page. Google’s privacy policy applies there.
- A bot check on forms looks at browser and device signals.
- Analytics are cookie-free: visits are counted without identifying you or following you across sites.
- Cookies: no advertising or tracking cookies. If you use the light/dark switch, your choice is remembered on your device. Our network and security provider may set strictly necessary security cookies.
In the app
- Team accounts: name, work email, role and sign-in activity (when, and which sign-in method). The app never sees or stores your password. You sign in through our sign-in providers: with your Google account (Google’s privacy policy applies to it), with a password you choose, which a sign-in provider keeps only in protected (hashed) form, or with a one-time code sent to your work email.
- What brokerages put in: customer contact details, vehicle and deal details, credit applications (which can include Social Security number, date of birth, employment and income), uploaded documents such as driver’s licenses and insurance cards, texts and emails with customers, quote views and reservation deposits.
How we use it
To provide, secure, support and improve AutoBrokers; to answer requests and schedule demos; to send service messages; and to meet legal obligations.
We don’t sell personal information or share it for cross-context behavioral advertising, and we never market to a brokerage’s customers.
AI features
AI features send the data a feature needs to an AI service provider to draft replies, read forms and documents, and answer questions. The provider processes it only to return results to us and doesn’t train its models on it.
Service providers
We use service providers in these categories:
- cloud hosting, storage and backup
- content delivery, security and sign-in
- text messaging
- payment processing for reservation deposits (card details go straight to the processor and never touch AutoBrokers)
- AI services
- vehicle, program and market-data providers (vehicle details and ZIP codes, to price programs and find nearby inventory and trade-in values)
- scheduling
Text messages
Texts sent through AutoBrokers are sent for the brokerage, about the customer’s own request. AutoBrokers sends no marketing texts. Reply STOP to opt out.
Security
- HTTPS on every connection.
- The app’s data sits on an encrypted disk at our cloud host, and the nightly off-site backups are encrypted.
- Social Security numbers stay masked; only an admin can see one in full, and every time one does, it’s logged.
- Invite-only sign-in: Google, a password you choose (kept by our sign-in provider, never by the app) or a one-time code. Removing someone signs them out everywhere.
- Role-based access: each advisor sees only their own deals.
No system is perfect. If we learn of a breach, we tell affected brokerages promptly.
How long we keep it
Demo requests are kept as long as needed to follow up and run the business, and deleted on request.
App data is kept while the brokerage uses AutoBrokers or as it instructs. Deleted data can remain in backup copies afterward.
Your choices
Ask to see, correct or delete your information, or to stop emails, at hello@autobrokers.app. If a brokerage entered your information, you can also ask them. We verify requests.
AutoBrokers is hosted in the United States and meant for US users.
Children
AutoBrokers is not directed to anyone under 18.
Changes
Changes are posted here with a new date. We tell brokerages about material changes.
Contact
Auto Brokers LLC, Miami, Florida · hello@autobrokers.app